Wave Pendant with gemstones in 14K Yellow Gold

Have a Pearl?

Pearl Factory offers jewelry settings that can be set with your pearl to create your very own unique and lasting memory. 

Contact our Customer Service Team or visit one of our Store Locations.

14K Yellow Gold Green Flash Sunset Pendant with gemstones
14K White Gold Nautilus Pendant with white gemstones
Pineapple Cage Pendant in 14K Yellow Gold and Sterling Silver

Contact Us

You can reach Pearl Factory Customer Service directly by calling 1-800-260-3912 or by sending an email to CustomerService@Pearl-Factory.com.

Regular Customer Service hours are Monday through Friday, 7:30 AM–4:00 PM HST (excluding some holidays). Voice and email messages received when our offices are closed will be promptly addressed during regular business hours.

We look forward to assisting you!

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Shop Pearl Jewelry

To shop Pearl Jewelry, we invite you to visit our primary brand,
Na Hoku - Hawaii's Finest Jewelers Since 1924.

The Na Hoku Pearl Collection offers a wide array of Freshwater, Akoya, South Sea and Tahitian Pearl Jewelry.

Visit Na HokuShop Na Hoku Pearl Jewelry

Pearl Factory Store Locations

  • Hawai'i - Big Island of Hawai'i

    Kona Market Place
    75-5719 Ali'i Drive
    Suite A
    Kailua-Kona, HI 96740
    Phone: (808) 327-1749

  • Hawai'i - Big Island of Hawai'i

    This Na Hoku store location offers the Pearl Factory Experience:

    Na Hoku Hilton Waikoloa
    69-425 Waikoloa Beach Drive
    Lagoon Tower Shop 1A
    Waikoloa Village, HI 96738
    Phone: (808) 886-5019

  • Hawai'i - Maui

    Whalers Village
    2435 Kaanapali Parkway
    Space 5560
    Lahaina, HI 96761-1981
    Phone: (808) 661-8042

  • Hawai'i - Oahu

    Hilton Hawaiian Village
    2005 Kalia Road
    Rainbow Bazaar Pagoda J9
    Honolulu, HI 96815
    Phone: (808) 942-2447

  • Hawai'i - Oahu

    Polynesian Cultural Center
    55-370 Kamehameha Hwy
    Between Building 4 & 5
    Laie, HI 96762
    Phone: (808) 293-2980

  • Hawai'i - Oahu

    Outrigger Waikiki
    2335 Kalakaua Avenue
    Space L120
    Honolulu, HI 96815
    Phone: (808) 923-1806

  • California

    Sea World of California
    500 Sea World Drive
    Cart #2 (Adjacent to Dolphin Stadium)
    San Diego, CA 92109
    Phone: (619) 226-3677

  • California

    Fisherman's Wharf
    271 Jefferson Street
    Space D
    San Francisco, CA 94133
    Phone: (415) 928-0963

  • California

    Pier 39
    (Near Fisherman’s Wharf)
    Pier 39, Space P10
    San Francisco, CA 94133
    Phone: (415) 391-4511

  • California

    Pier 39
    (Near Fisherman’s Wharf)
    Pier 39, Space H-5
    San Francisco, CA 94133
    Phone: (415) 421-0920

  • California

    Monterey Cannery Row
    700 Cannery RowSuite E 
    Monterey, CA 93940 
    Phone: (831) 612-7320

  • Florida

    Disney Springs
    Walt Disney World
    1742 Lake Buena Vista Drive
    Lake Buena Vista, FL 32830
    Phone: (407) 704-0564

  • Nevada

    Excalibur Hotel & Casino
    3850 Las Vegas Boulevard South
    Las Vegas, NV 89109
    Phone: (702) 798-3342

  • Nevada

    Luxor Hotel & Casino
    3900 Las Vegas Boulevard South
    Las Vegas, NV 89119
    Phone: (702) 891-0525

  • Nevada

    Miracle Mile Shops at Planet Hollywood
    3663 Las Vegas Boulevard South
    T450
    Las Vegas, NV 89109
    Phone: (702) 836-1935

  • Nevada

    Grand Canal Shoppes at The Venetian
    3377 Las Vegas Boulevard South
    Suite 2047
    Las Vegas, NV 89109
    Phone: (702) 207-0033

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